Last updated: September 20, 2021
1. What Information Do We Collect?
a. Personally-Identifiable Information: We only collect personally identifiable information when you specifically and knowingly provide it to us, for example when you provide personal information such as your e-mail address, name, phone number, or other information. Personally identifiable information includes, where applicable, “personal data”, “personal information” and/or “sensitive personal information” each as defined in applicable law, and excludes staking addresses or payment addresses. We ask that you not send us, and you do not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership). We collect and use your personally-identifiable information to provide customer service or provide updates or information you request. This policy does not apply to the privacy practices of third parties or protocols that we do not own or control, including but not limited to any decentralized exchange, third party websites, or other applications to which the SundaeSwap website may link or otherwise reference. If you communicate with us via any SundaeSwap Site, you will have agreed to provide your personally identifiable information in order to respond to your communication. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time.
b. Non-Personally-Identifiable Information: Non-personally identifiable information is information which does not permit you to be identified or identifiable either by itself or in combination with other information available to a third party, such as a website that referred you to us, your IP address, browser type and language, hardware types, geographic location, log data, and access times and durations. We do not presently collect any non-personally identifiable information.
c. Cookies, Pixels and Local Storage: We do not collect information using “cookies”, which are small data files stored on the hard drive of your computer or mobile device by a website. We enable local storage, but that information is saved locally to your browser only and not shared with us.
2. What Do We Do With The Information That We Collect?
Except as disclosed in this policy, SundaeSwap does not share or sell your personal information to any outside parties.
a. SundaeSwap will use the personally identifiable information directly provided by you solely for the purpose for which you have provided it, which may include: to respond to your comments and questions and to provide customer service; with your consent, to send you information e-mails about products and services offered by us and our affiliates. You may opt-out of receiving such information at any time; such informational emails tell you how to “opt-out”; and as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce this Policy or our Disclaimer, enforce agreements, or resolve disputes between users; and (d) to protect our rights, privacy, safety or property, and/or that of you or others. We may share this information with service providers who perform Services on our behalf. Those companies will be permitted to obtain only the personal information they need to provide the service they provide, will be required to maintain the confidentiality of the information, and will be prohibited from using it for any other purpose. We will only retain your personally identifiable information as long as reasonably required unless a longer retention period is required or permitted by law (for example, for regulatory purposes).
b. Disclosure: As a general rule, SundaeSwap will not disclose any of your personally identifiable information except under one of the following circumstances: we have your permission, including the permission granted by your acceptance of this policy; we determine in good faith that it is legally required to be revealed by any relevant statute, regulation, ordinance, rule, administrative or court order, decree, or subpoena; it is information that we determine must be disclosed to correct what we believe to be false or misleading information or to address activities that we believe to be manipulative, deceptive or otherwise a violation of law; where we need to share your information to provide the product or service you have requested; when such disclosure is made subject to confidentiality restrictions in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by SundaeSwap.
Consistent with applicable law, you may exercise any of the rights described in this section. Please note that we may ask you to verify your identity and request before taking action on your request.
a. Rectification of Inaccurate or Incomplete Information. You have the right to ask us to correct inaccurate or incomplete personal information about you.
b. Data Access and Portability. In some jurisdictions, applicable law may entitle you to request certain copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
c. Data Retention and Erasure. We generally retain your personal information for as long as necessary to provide you the Service and to comply with our legal obligations. In certain jurisdictions, you can request to have all your personal information deleted entirely. Please note that if you request the erasure of your personal information: We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, for tax, legal reporting and auditing obligations. Because we maintain the Service to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
d. Withdrawing Consent and Restriction of Processing. If we are processing your personal information based on your consent you may withdraw your consent at any time by sending a communication to us specifying which consent you are withdrawing.
e. Objection to Processing. In some jurisdictions, applicable law may entitle you to require us not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims. Where your personal information is processed for information-sharing purposes, you may, at any time ask us to cease processing your data for these information-sharing purposes by sending an e-mail to
f. Lodging Complaints. You have the right to lodge complaints about our data processing activities by filing a complaint with us via the “Contact Us” section below or with a supervisory authority.
4. Children's Policy
Users must be (i) 18 or older, or (ii) 13 and older if either (a) an emancipated minor, or (b) he/she possess legal parental or guardian consent. SundaeSwap does not knowingly collect personally identifiable information from users under 13. In the event that we learn that we have collected any personal information from a user under the age of 13, we will attempt to identify and delete that information from our database.
5. International Usage
The Service is owned by SundaeSwap and may be accessed in the United States and abroad. For data protection purposes, SundaeSwap is the controller and, unless otherwise noted, is also the processor of data. Information collected may be retained, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction. If you are located outside of the United States, please note that any information you provide to us may be transferred to the United States. By using the Service, application and/or website, you consent to such transfer. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Policy.
6. California Privacy Rights
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. See the “Contact Us” section below for where to send such requests.
7. Security and Encryption
We follow generally accepted industry standards to help protect your personal information. No method of transmission over the internet, mobile technology, or method of electronic storage, is completely secure. Therefore, while we endeavor to maintain physical, electronic, and procedural safeguards to protect the confidentiality of the information that we collect online, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at
8. Changes to This Policy
9. Contact Us
For general inquires or communications, or to delete information or exercise any right, email us at
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